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Store Policy

Because We Care

At Flaming Candle Co., we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Our Return Policy

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Thanks for shopping at Flaming Candle Supply Co.

Refund Policy

Last Updated: June 2023

All Sales Are Final

We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

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Please carefully review your order before confirming your purchase. By submitting your order you agree to this policy. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through www.flamingcandlesupplyco.com

 

Non-Refundable Items or Services

All items or services purchased from Flaming Candle Supply Co are non-refundable unless otherwise specified in writing by Flaming Candle Supply Co. 

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Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 12 hours of receiving the item. In such cases, a replacement may be provided at the discretion of Flaming Candle Supply Co.

  • Incomplete Service: NO REFUNDS will be considered if a purchased service is not fully delivered or does not meet the predefined criteria as advertised.

  • Legal Requirements: Following applicable laws, we are not obligated to offer any refunds. It is 100% up to the Flaming Candle Supply Co’s discretion.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

  • Phone: 1 866 826 2132

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check www.flamingcandlesupplyco.com for updates.

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